helping hand

We're here to help you through this season of difficulty. If you are experiencing financial hardship, and are in need of membership assistance during this time, please submit our simplified online form. 

*Financial Assistance Form for Current Members
 

If you are interested in joining the Y, but need further assistance, please complete our Financial Assistance application below.

Financial Assistance Application for New/Interested Members

 

Frequently Asked Questions

Important: If you answer YES to any of the following questions, you should not enter our facility:

  • Have you or anyone in your household traveled out of the country or to a high risk area in the last 14 days?
  • Have you or anyone in your household had a fever or taken fever-reducing medicine in the last 72 hours?
  • Have you experienced any cold or flu-like symptoms within the last 72 hours (to include loss of taste/smell, cough, sore throat, respiratory illness, difficulty breathing)?
  • Have you or anyone in your household had close contact* with or cared for anyone being tested or confirmed COVID-19 in the last 14 days?
  • Have you or anyone in your household had close contact* or live with anyone who has been told to self-quarantine in the last 14 days?
     

*Close contact includes:

  • You spent a PROLONGED period of time in the same room without medical grade PPE.
  • You had DIRECT PHYSICAL CONTACT with the person (e.g., kissing, hugging).
  • You SHARED eating or drinking utensils with them.
  • You came into contact with their RESPIRATORY SECRETIONS (e.g., they coughed on you).
  • Medical professionals treating COVID-19 patients should shower and change clothes prior to coming into our facilities.


Regions of ongoing community transmission of coronavirus disease (COVID-19) are regularly changing. The CDC is currently recommending only essential travel outside of your local area only to provide medical/home care or essential service. https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-in-the-us.html

Anyone returning from any travel in the last 14 days to regions with sustained community transmission of COVID-19 will not be allowed to enter, work, or participate in our facilities.

  • Workout towel (Towel services will not be provided.)
  • Water bottle (Only bottle fillers will be available at this time. Drinking fountains will be closed.)
  • Face covering. 

 

    • Fitness Center
    • Weight Room
    • Gymnasium (Please bring your own ball. Only available for shooting, but not organized/pickup games.)
    • Indoor Track (Only for walking, no running. Mask required.)
    • Locker Rooms/Restrooms (Showers are unavailable at this time)
    • Limited child watch* 
    • Limited group exercise*
    • Limited lap swimming* 
    • Coffee
    • Saunas/Hot Tubs**
    • Seating in lobbies **
    • Guest passes are available for those interested in a Y Membership
    • Nationwide Y Membership access

    * Available times and spaces are limited. Members will be able to reserve their space up to 48 hours in advance through our Virtual Y via our mobile app or website!

    **These amenities vary by branch. Click below to see schedules. Reservations can be done 48 hours in advance through our Virtual Y.

    Four Rivers
    Jefferson County
    O'Fallon Missouri
    St. Charles

     

    Members are encouraged to wear masks when they aren't working out.

    Important information: Following guidelines from St. Charles County government officials and the St. Charles County Chamber of Commerce, members over the age of 10 visiting the St. Charles County YMCA MUST wear a mask while in the facility at all times except while exercising, playing sports, swimming or showering unless physical distancing cannot be achieved.

    Effective November 27, following guidelines voted on by the Jefferson County Board of Health, all members over the age of 10 visiting the Jefferson County YMCA MUST wear a mask while in the facility at all times except while exercising, playing sports, swimming or showering unless physical distancing cannot be achieved.o

     

    • Towel service
    • Drinking fountains (Bottle fillers remain open) 
    • Rec swim
    • Checking out basketballs, locks and other items from front desk 
    • Access limited to Y Members only; guest passes & nationwide membership are unavailable. 
    • Playgrounds, racquetball courts, ping pong/pool tables and fans
    • AOA Programs
    • Traffic Flow - We will maintain a single entry/exit point and regulate traffic flow where possible.
    • Temperature Checks - Staff will receive temperature checks.
    • PPE for All Staff - All staff will be required to wear masks while serving members.
    • New Spacing - We have rearranged our equipment and environments to support social distancing.
    • Cleaning - We have deep cleaned the facility and updated our cleaning procedures.

    Register your Virtual Y Account

    Your Virtual Y account is available through a website and/or a mobile app, depending on your preference.

    If you've requested a mobile app account and are having trouble accessing it, or have any questions regarding your account, please email our support team at mobileapp@gwrymca.org.​

    Summer Day Camp

    The safety of our campers and staff is our first priority. While we have implemented many modifications to help ensure the health and safety of everyone, families can still count on an exceptional experience for their children.

    Before & After School Care

    The Gateway Region YMCA's Y Club Before and After School Enrichment Program is held in partnership with local school districts. Registration for the 2020-2021 school year is now open!